Welcome to Madrid
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Open all year round offering everything visitors need to enjoy their stay.
Services:
- Face-to-Face Customer Service
- Audiovisual facilities
- Free Wi-Fi
- Customer Service via WhatsApp on (+34) 619 111 094
- Adapted counter
- Hearing loop
- MAULSE Service: Remote Spanish Sign Language Interpretation Service
It has an accessible counter.
It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.
Equipped with a magnetic loop for people with impaired hearing.
Docking stations:
- Marqués de Cubas (calle del Marqués de Cubas, 25)
- Huertas (calle Jesús, 1)
Mon-Sun 9am- 8pm.
Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.
The city’s new official sightseeing and tourist travel pass.
An observation deck at 92 metres.
Our online store (in Spanish) sells artisan souvenirs.
Madrid boasts an array of public parks and gardens from Casa de Campo, Spain's largest green space, to El Retiro Park, a UNESCO World Heritage Site.
Madrid's excellent transport system allows you to get around the city quickly and safely by bus, metro, train or taxi.